Most installation issues can be fixed by deleting Intermediate and Binaries and re-installing the character creator. If you are still having issues after this feel free to reach out.

This does not apply to the Unreal Engine Marketplace version which is installed through the Edit -> Plugins window.

To re-install the Xandra Character Creator, reverting it to the original:

1. Take a backup of your project in case something goes wrong or you have made changes to the system that you want to re-apply afterwards – you will be deleting files.
2. Remove the Intermediate and Binaries folders from your main project. These build files will be re-generated when you next launch the project.
3. Remove the XandraCharCreator plugin from your Plugins directory (including the Binaries and Intermediates here)
4. Remove the XANDRA folder from your Content folder. (Take care if you have made changes not to lose them!)
5. Follow Adding Xandra Character Creator to your Existing Project again to re-import the character creator.
6. Once you have confirmed it’s working, re-apply any changes you had made previously made on top of that fresh install.