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FAQ/Fixes for Common Issues

Why can’t I select the character I just created in my blueprint?
Ensure character file names do not contain any spaces or special characters.

Go to CustomCharacterFiles directory, rename your custom character file to something else, then try again.

Ensure you are creating your character in the In-Editor character creator scene.

I can’t create and use custom characters, or I’m seeing crashes

Ensure that the E_CharsDynamic enum is not moved from its original directory. It must be in that location for the code to work.

Ensure that the installation steps have been followed correctly, particularly to install the code Plugin.

If you’ve made any changes to the Character Creator blueprints or code – check if you can still open the original version to see if your changes result in the issue.

How do I change the character appearance manually in-game – for example if my player equips a new armor that’s not selectable in the character creator?

To set the meshes directly, you can get the mesh e.g. Torso and call SetSkeletalMesh. As an example of this, in the char creator in game demo when you press O the character equips an outfit. These changes will not persist to save file.

What about changing the player appearance so that it persists in the save file – like changing hair color or face shape?

To set the appearance directly, call the SetXXFieldAndReloadCharacter methods in the BP_XANDRACustomChar blueprint. As an example of this, in the char creator in game demo when you press P the character changes hair colour.

Why is my custom character no longer showing correctly?

The character save file only contains a map of field names (e.g. ‘Hair’) to data table row names – the meshes etc. are stored within your unreal engine data tables.

As such, ensure that Row Names are not changed once set (as it will invalidate existing characters), and be aware that editing or removing any wardrobe items in the data tables will affect existing characters.

Why is my new wardrobe item not showing in the UI?

Ensure that display names are unique.

I get a crash or ‘corrupt data found’ error when opening a scene or blueprints

Follow the migration steps again – make sure you have copied the Plugins folder in particular, as this error happens when a C++ class is missing or renamed.

How do I get the “In-Game” Player Character Creator example to do X/Y/Z?

Unlike the main system, the “In-Game” Character Creator example is just a proof of concept demo – it provides some basic blueprints that can be used as a starting point, but the rest is up to you

The blueprints are not compiling.

In the Artstation version, the code plugin contains supporting classes that are used by the blueprints. If the code plugin is missing (located in the Plugins directory of your project) or has not been built correctly, then the blueprints will not compile. If you re-install the plugin with Troubleshooting Installation Issues (Artstation) steps it should resolve the issue, otherwise please reach out for support.

The FAQ didn’t answer my question.

Please send us a message via this form, and we’ll respond within 1-3 business days.

The Xandra Character Creator was made in collaboration by 3D Artist Xandra and programmer Elizeon